The secret to impressing your customers
Posted on by on 10th August 2014 with 0 comment
Your business is failing. Sure, your profits may be up, but whether you run a retail boutique or serve a B2B clientele, anyone who’s visited your company has discreetly noticed the one thing that can ultimately destroy an important first impression: cleanliness.
In Los Angeles, keeping your place of business clean and tidy is key to making new customers, impressing old ones, and of course, closing a sale. Whether you’re in the heart of a Culver City commercial district or a business park in Santa Monica, if your office or store looks unkempt, it reflects on you. Luckily there are a few simple ways to make sure you always impress your customers.
As any homeowner knows, floors become dirty fast. Unless you constantly remove your shoes, we track in all kinds of dirt and debris from outside. It’s easy to become complacent with the dirt, but you’d be making a huge mistake. You may not notice grimy floors after a while, but your customers surely will. The best way to fight this problem is by simply placing a floor mat outside of all entrances.
Don’t let leaks become floods
Even expertly installed plumbing fixtures sometimes leak. People generally understand this, but it still might taint their impression of you. For all they know, that leaky faucet in the bathroom has dripped for days or weeks. One small inconvenience could interfere with a sale. Jump on the problem by calling the best plumber Los Angeles has to offer. Whether it’s a clogged drain, copper piping problem or flooded toilet, Joseph Davidson will quickly repair your commercial plumbing issues.
Clean up spills – fast
While bad plumbing can annoy your customers, water damage takes on many other forms as well. Common spills are one of the most frequent mistakes among employees and customers alike. Accidents happen, but that doesn’t mean you should let the spill stand. The longer it stays on the floor, the more likely it is to stain. As anyone knows, stains are an eye sore. Don’t let them persuade people to take their business elsewhere.
In the typical Los Angeles office, dusting is perhaps the most effective method of keeping up appearances. Lobby areas and conference rooms collect it, while desks, cubicles and printer screens also gather dust at alarming rates. Wiping them down every day might seem excessive, but your environment will look more cared-for – and you’ll fight allergies to boot.
Keep odor under control
Nothing turns people off faster than a foul odor. Bathrooms are usually the biggest culprit. If you run a restaurant, this can be especially bad for business, especially in a competitive, up and coming area like Downtown L.A. No one wants to associate bad smells with their food. In addition to the obvious overflowing toilet, odors can be caused by a buildup of mildew or even mold. Regular cleaning coupled with odor-eating sprays and cleaning devices can ensure that your customers never have to experience this problem.